What a local SEO audit answers
Local search has its own rules. Google ranks local results on relevance, distance and prominence, and it draws on your Google Business Profile, your website, your listings across the web and your reviews. A local SEO audit checks each of these and answers four questions:
- Where do you rank today, across the whole area you serve?
- Why do the businesses above you rank higher?
- What is wrong or missing in your profile, website and listings?
- Which fixes will make the biggest difference, in what order?
What we review
Rankings across your service area
We start with a rank grid for your most important searches. A rank grid checks your map pack position from many points spread across your area, for example across central Phoenix, or from Glendale to Tempe for a business that covers both. It shows where you are in the top three, where you slip, and where you vanish. A single ranking check from your office would hide all of that.
Google Business Profile
We check categories, services, hours, attributes, description, photos, the linked website page, ownership and guideline compliance. Wrong categories and incomplete service lists are the most common reasons a local business misses searches it should win. Details are covered in our Google Business Profile services.
Reviews
We compare your review count, rating, recency and reply rate with the top three businesses for your main searches. A large gap in recent reviews often explains a ranking gap more than any other single factor.
Citations and NAP
We check that your name, address and phone number match on your website, your profile and the directories customers use, such as Apple Business Connect, Bing Places, Yelp and the Better Business Bureau. Old addresses and phone numbers after a move are especially common. Fixes are handled through citation cleanup.
Local pages on your website
We review whether you have a strong page for each main service and each genuine service area, whether those pages mention where you work, and whether city pages contain real local content or just swap the city name.
Key technical checks
We check that your important pages are indexed, load reasonably fast on phones, show consistent contact details and carry valid LocalBusiness structured data. A full technical review is a separate audit, but these checks catch the issues that most often block local rankings.
Competitors
For your main searches, we record what the top three businesses have: categories, reviews, distance, website strength and links. This shows which gaps you can close and which advantages, such as a closer location, you need to offset.
Tracking
We check whether calls and form submissions from Google can be measured. Without tracking, you cannot tell whether local SEO is producing customers.
Local factors specific to Phoenix
The Valley has local features that shape the audit:
- Distance across a large metro. Phoenix alone covers about 518 square miles, and the metro stretches across many cities. The rank grid shows how far your visibility reaches.
- Village and neighborhood searches. Customers search using names like Ahwatukee, Arcadia, Laveen or North Phoenix. We check whether your site and profile cover the areas you serve.
- Seasonal competition. Summer cooling and pool demand and monsoon-season roofing and tree work change how competitive searches become. We note when competitors are most active.
- Area codes. A 602, 480 or 623 number signals the part of the Valley you serve. We check that your number fits your listing.
The free audit and the full audit
| Free local SEO audit | Full local SEO audit | |
|---|---|---|
| Rank grid | Main service | Several services and areas |
| Google profile review | Key fields | Every field, ownership, compliance |
| Reviews | Quick comparison | Detailed comparison and themes |
| Citations | Key directories | Full citation audit |
| Local pages | Quick check | Page-by-page review |
| Technical | Quick check | Indexing, speed, schema for local pages |
| Competitors | Top three, main search | Top three for each main search |
| Deliverable | Short list of top fixes | Full report and ranked fix list |
The free version answers where you stand and what to fix first. The full version gives your team or ours a complete plan.
How fixes are ranked
Fixes that could cause a suspension or that stop you from appearing at all come first, such as keyword-stuffed names or noindexed service pages. Next come fixes that change which searches you appear for, such as categories and missing service pages. Then come fixes that build trust over time, such as reviews, citations and local links.
Who should get a local SEO audit
- Any business that serves customers in a defined area and wants more calls from Google.
- Businesses that rank near their office but not across their service area.
- Businesses that moved, rebranded or changed phone numbers.
- Businesses that are about to hire someone for local SEO and want to know what is really needed.
- Small businesses that want to spend limited budget wisely.
What happens after the audit
You receive the report and a walkthrough. You can fix the issues yourself, have your team do it, or ask us. Most businesses start with the top three to five fixes, which often produce visible changes in profile actions within weeks, then work through the rest.
How to read your rank grid
The grid in your report uses colors to show rank at each point. A strong local business usually shows a cluster of top-three results around its location that fades with distance. If the cluster is small, the business lacks prominence. If results are weak even at the center, the problem is usually relevance, such as categories or missing service pages. If results are strong in one direction and weak in another, a competitor cluster or a misplaced pin may be the cause. We explain what your grid shows and why.
A quick self-check before you request an audit
You can get a rough sense of your local SEO health in ten minutes:
- Search your main service plus "Phoenix" on your phone. Are you in the map pack?
- Ask a friend across town to do the same search. Are you still there?
- Open your Google profile. Is the primary category the most specific one for your main service?
- Count your reviews from the last three months, then count those of the top business in the pack.
- Search your business name on Yelp and Apple Maps. Do the phone number and address match Google?
- Open your website. Is there a dedicated page for your most profitable service?
If you answered no to two or more, a full audit will almost certainly find fixes worth making.
Common findings
- Primary category too broad for the main service.
- Services missing from the profile.
- No dedicated page for the business's most profitable service.
- City pages with identical text.
- Old phone number on Yelp or the BBB.
- Reviews unanswered for months.
- Calls from the profile not tracked.
Local audits for multi-location businesses
Each staffed location competes in its own local market, so each gets its own rank grid, profile review and citation check. The report then compares locations side by side, showing which branches are strong and which need attention first.
What we need
- Your website, main services and the areas you serve.
- The searches you care most about, if you know them.
- Manager access to your Google Business Profile for a full audit.
- Any recent changes, such as a move, a new phone system or a redesign.